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Sms us : +1‪(304) 986-5345‬

Free worldwide shipping on all orders over $100

Frequently asked Questions

  1. Pay with Credit/Debit Card

The available credit/debit card options are listed below.

This transaction is strongly secured and encrypted by Stripe.

Please note that FEAR STREET STORE does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.

You also use Apple Pay if you are using Apple devices.

  1. Pay with Paypal

When placing an order with PayPal, you will be redirected to the PayPal payment page where you can confirm your payment by logging in with your PayPal username and password.

You may still check out even without a PayPal account. To do so, please click “Pay with Debit/Credit Card” in the PayPal payment page and you will be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.

We accept payments in the form of Visa, MasterCard, Discover and PayPal only. We will not accept any other forms of payment other than those listed above. All sensitive information sent between your computer and PayPal systems is automatically encrypted, ensuring your information is kept private.

PROCESSING TIME

We’re a print-on-demand company so please allow 3 to 5 business days of processing time depending on the product type and our current volume before your order ships out. It takes time for our microfiber-polyester sheep to wool up us to produce amazing custom products that fit you to a T.

Orders placed over holidays and weekends will be processed in the following business days.

Please note that delivery of orders with more than one item may ship on different dates according to stock availability.

STANDARD SHIPPING

Shipping time for order:

Normally, it takes 5-15 business days to deliver the package to USA.
For others countries’ customers, please allow 15-20 business days of shipping time.
Due to the Covid 19 pandemic, shipping time might take additional several days

To change your shipping address please contact us as soon as possible and we will help you to make sure you will receive your order at the correct address. Contact us now

As soon as your order has shipped out, you will receive a confirmation email with your tracking number.

Generally, after the sender ships your package, it will be processed by the carrier, then they scan and enter the tracking information. There might be a delay between these scanning events and tracking availability in their system. Usually, it takes 5-10 days for processing and it takes sometimes longer depending on how fast the postal services are processing shipments, therefore the tracking information may not appear online immediately, please try to track again later.

  • The carrier hasn’t accepted your package yet.
  • The carrier hasn’t scanned and entered tracking information for your package yet.
  • Your tracking number is incorrect or invalid.
  • The item was posted a long time ago, info not available anymore.

We really apologize that your item was not delivered to you. As much as we would like to have all the items be shipped smoothly, we really do not have control over other possible reasons/factors why an item did not arrive in one’s mailbox. What we can recommend is that you can check with neighbors to see if they possibly have the package or check your local post office.

Most customers who have the same situation as you have found their item either with their neighbor or at the local post office. All domestic delivery issues become the responsibility of the local postal service once it’s been shipped. You may contact them directly.

Please make sure that you have entered your correct and complete shipping details when you ordered. We will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.

Still need help?

Get in touch with us

Get in Touch

Email: [email protected]

Address: 323 N Douty St, Hanford, CA 93230, US

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

Frequently Asked Questions

Before contacting us, you might find answers to common questions in our FAQ section:

  • Shipping & Delivery: For information about shipping times and delivery options

  • Returns & Exchanges: Learn about our return policy and exchange process

  • Payment Methods: Details about accepted payment options

  • Order Status: How to track your current order

If you can’t find what you’re looking for, don’t hesitate to reach out directly using the form above.

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Customer Support

For urgent matters, please include your order number in your message for faster assistance. Our customer service team is committed to providing you with the best shopping experience possible.

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Free Worldwide shipping

On all orders above $100

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

PayPal / MasterCard / Visa